Last updated: 11 November 2026

This policy explains what personal data we collect when you use enviro-stock.co.uk, why we collect it, who we share it with and the rights you have over it. We've kept it as plain as we can. If anything is unclear, get in touch using the details at the end.

Who We Are

Enviro Stock is a trading name of Enviro Clearance UK Limited, a company registered in England and Wales under company number 10297456. Our registered office is Corporation Farm, Hackmans Lane, Purleigh, Chelmsford, Essex, CM3 6RH.

Enviro Clearance UK Limited also runs Enviro Clear (enviro-clear.co.uk), which buys surplus stock from businesses. We're the controller of the personal data described in this policy, which means we decide how and why it's used.

The Data We Collect

When you send an enquiry. Our contact and product enquiry forms ask for your name, email address and phone number, the product you're asking about and your message. The contact form also asks whether you're looking to buy or sell stock.

When you join our mailing list. We collect your name and email address so we can send you stock updates.

When you place an order. If you buy through the site, we collect your name, company name, billing address, email address and phone number, plus the details of your order. Orders are paid by bank transfer, so we don't collect or store card details on the site.

When you browse the site. With your consent, cookies and similar technologies record how you use the site, such as the pages you view, the device and browser you use, and the website, search or advert that brought you here. Our cookie policy lists each cookie and what it does.

To protect our forms. Cloudflare Turnstile checks that a form is being sent by a person rather than an automated bot. To do this it processes technical information about your browser and connection.

We don't ask for special category data, such as health information, and we'd ask you not to include any in a message.

How We Use Your Data and Our Lawful Basis

UK data protection law says we need a lawful basis for each way we use your data. These are the ones we rely on.

What we do	Why	Lawful basis
Reply to your enquiry and send you lot details, manifests or quotes	To answer the question you've asked	Steps taken at your request before entering a contract, or our legitimate interest in responding to business enquiries
Process and deliver your order, and handle any queries or returns	To meet our side of the sale	Contract
Keep invoices and order records	Tax and accounting law requires it	Legal obligation
Send you stock updates by email	You've asked to receive them	Consent, which you can withdraw at any time
Record enquiries in our customer database (HubSpot)	To keep track of conversations and follow up on lots you've asked about	Legitimate interests
Measure how the site and our Google Ads perform	To improve the site and understand which channels bring enquiries	Consent, given through our cookie banner
Filter out spam and automated form submissions	To keep the site and our inbox secure	Legitimate interests

Where we rely on legitimate interests, we've weighed our interest against your rights and only use your data in ways you'd reasonably expect from a business you've contacted.

Who We Share Your Data With

We don't sell your personal data. We share it only with the service providers that help us run the site and the business, and only as far as they need it to do their job:

• Hostinger, which hosts the website and its database.
• HubSpot, our customer database, which receives enquiry form submissions.
• Mailchimp, which sends our stock update emails.
• Google, which provides Google Analytics and Google Ads measurement on the site.
• Cloudflare, which provides the Turnstile spam check on our forms.
• Our email delivery provider, which sends the form notification emails we receive.
• Couriers and hauliers, who receive your name, address and phone number to deliver an order.
• Our accountants and professional advisers, where they need access to order records.

We may also share data where the law requires it, such as with HMRC, or to protect our rights in a dispute.

International Transfers

Some of our providers, including Google, HubSpot and Mailchimp, may process data outside the UK, including in the United States. Where they do, the transfer is protected by safeguards recognised under UK law, such as the UK Extension to the EU-US Data Privacy Framework or the International Data Transfer Addendum to standard contractual clauses.

How Long We Keep Your Data

We keep personal data only for as long as we need it for the purpose we collected it for:

• Enquiries are kept while we're in contact with you about stock, and for a reasonable period afterwards so we can pick up a conversation if you come back to us.
• Mailing list details are kept until you unsubscribe. Every email has an unsubscribe link.
• Orders and invoices are kept for six years after the end of the financial year they relate to, as UK tax law requires.
• Analytics data is deleted automatically by Google Analytics at the end of the retention period set in our account.

You can ask us to delete your data sooner, and we will unless we need to keep it by law.

Your Rights

Under UK data protection law you have the right to:

• ask for a copy of the personal data we hold about you
• ask us to correct data that's wrong or incomplete
• ask us to delete your data
• ask us to restrict how we use your data
• object to us using your data where we rely on legitimate interests
• ask for data you've given us in a format you can pass to another organisation
• withdraw your consent at any time, where we rely on consent

To use any of these rights, email us at the address below. We'll reply within one month and won't charge you, unless a request is clearly unfounded or excessive.

Security

We take reasonable technical and organisational steps to protect your data, including encrypted connections on every page of the site and restricted access to our systems and records. No website can be completely secure, so if you think your data has been put at risk, please tell us straight away.

Children

Our site is for businesses and adult buyers. We don't knowingly collect data from anyone under 18.

Changes to This Policy

We'll update this policy when the way we use personal data changes. The date at the top shows when it last changed.

Contact Us and Complaints

If you have a question about this policy or want to use your rights, email sam@enviro-clearance.co.uk, use our contact page or write to us at Corporation Farm, Hackmans Lane, Purleigh, Chelmsford, Essex, CM3 6RH.

If you're unhappy with how we've handled your data, you can complain to the Information Commissioner's Office. We'd appreciate the chance to put things right first, so please contact us before you go to the ICO.